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Welcome to Greenarys.com – your destination for sustainable, eco-friendly living. This Shipping & Delivery Policy outlines how we handle the delivery of your orders.
📦 Order Processing Time
- All orders are processed within 1–3 business days (excluding Sundays and public holidays).
- You will receive a confirmation email once your order has been placed and another when your order has been shipped.
🚛 Shipping Time & Delivery Estimates
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 business days |
| Non-Metro Areas | 5–7 business days |
| Remote Locations | 7–10 business days |
⏱️ Please note: Delivery timelines may be affected during festivals, natural disasters, or courier service delays.
🌍 Shipping Locations
- We currently ship across all major locations in India.
- If your location is not serviceable, we will contact you immediately and provide a full refund if necessary.
💰 Shipping Charges
- Free Shipping on all prepaid orders above ₹199.
- For orders below ₹199: ₹49 flat shipping fee.
- Cash on Delivery (COD) may include an additional charge of ₹30.
🧾 Tracking Your Order
- Once your order is shipped, you will receive a tracking ID via email/SMS.
- You can track your package through our delivery partner’s website using the provided tracking number.
🚫 Delivery Delays or Issues
- Greenarys is not responsible for delays caused by courier partners.
- In case of non-delivery due to incorrect address, customer unavailability, or incomplete contact details, we will attempt re-delivery. Extra charges may apply.
📸 Damaged or Missing Products
- If your order is damaged or missing items, please contact us within 48 hours of delivery.
- Email us with your order number and photos at: contact@greenarys.com
📬 Contact Us
For any questions or concerns regarding your shipment, reach out to us at:
📧 Email: contact@greenarys.com
🌐 Website: www.greenarys.com