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Conscious everyday choices, made simple.

Customer care

Contact

Questions about an order, a product or your impact? We are happy to help.

Frequently asked questions

Do you offer free shipping?

Yes, on every order above ₹299. For smaller orders the delivery charge is shown in your cart before you pay.

Read our shipping policy

Do prices include taxes?

Yes. Every price on the site is inclusive of all taxes.

What comes with every order?

Every order comes with a thank-you card made from plantable seed paper.

How can I pay?

You can pay with: Cash on delivery ( Extra ₹ 40 will be charged ), Credit Card/Debit Card/NetBanking. The options for your order are shown at checkout.

How do I check my order status?

Log in to My Account and open Orders to see the status of every order.

Can I return or exchange a product?

Our returns and refunds policy explains what can be returned and how.

What is my Greenarys impact certificate?

Every order adds to your personal impact record. You get one certificate that updates as you shop, which you can view and share from My Impact in your account.

Checking on an order? See your orders in My Account

More answers: see all FAQs

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